Introduction
EchoX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the "Service").
Information We Collect
Personal Information
When you create an account, we collect your email address, name, and any other information you provide. We also collect information about your usage patterns and preferences.
Audio Data
EchoX records audio when you use the recording feature. These recordings are encrypted and stored securely. You have full control over your recordings and can delete them at any time.
Device Information
We collect information about your device, including device type, operating system, unique device identifiers, and mobile network information.
Usage Data
We automatically collect information about your interactions with the Service, including features used, recording duration, and timestamps.
How We Use Your Information
- To provide and maintain the Service
- To improve, personalize, and expand our Service
- To process transactions and send related information
- To send technical notices and support messages
- To respond to your inquiries and customer service requests
- To detect, prevent, and address fraud and security issues
- To comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All audio data is encrypted both in transit and at rest using industry-standard encryption protocols.
Third-Party Services
We use third-party services for transcription, analytics, and payment processing. These services are bound by confidentiality agreements and are committed to using your information only as necessary to provide services to us.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at privacy@echox.app.
Children's Privacy
EchoX is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@echox.app or by mail at:
EchoX Inc.
Privacy Team
San Francisco, CA 94105
privacy@echox.app
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.